Reviews

I did not use this business, but... I did recently spend a few minutes waiting in their office until they got to me. They were obviously VERY very busy and the nature of my stop almost had me feeling guilty for unnecessarily taking up some of their time. While there, I heard them taking calls and just genuinely caring for their customers in a manner in which I havn't seen much of recently- just good old pleasant customer service. Even for my oddball request - they showed me the same kindness and care. I can assure you that they will get my call when I next need HVAC work!

Great Service! Just had our Fall checkup completed. On time, efficiently completed, and friendly service.

Pleased with unit installed, works like a charm! Staff are great-- friendly, knowledgeable, professional.

We called Bill's Superheat after another vendor referred them to us. They are very professional and we were able to get on their schedule right away. The customer service on the phone was great and they did a great job of letting us know exactly what was included when they serviced our furnace. We'll use Bill's Superheat again.

Annual heater and fire place inspection and maintenance. We have always gotten outstanding service from Bill's. Brian Cox did a terrific job.

Technician was here less than a half hour

Bill's Superheat is competent and professional. Their work is meticulous and well done! They strive to stay current and keep up with the latest technology. If you have allergies or need a system to deal with the smoke we get in the Flathead during fire season they may be able to help you. The service component of Bill's Superheat deserves high praise indeed. However, their prices are extraordinarily high. If questioned about the cost they will tell you this is what is listed in the pricing book. What may not be taken into consideration is regional pricing. For example, people who live in NYC may find the so called "book price" very doable whereas the lower salaries of living in Montana may find pricing a stretch or even unreasonable. In a climate like Montana it's important to me to have competence. So I save money in order to use Bill's services. But I believe the costs for the average income is still very difficult.

Great service overall. Great company with a great customer service. Highly recommended!

