406-755-2220
Reviews
Jacob arrived on Time, kept us informed as to what he was going to do, then did those things efficiently, leaving no mess. He was Knowledgeable, informative, and quite friendly. We would look forward to having him service our units the next time.
Fast, Friendly, & Professional.
We'll happily continue to use Bill's.
Jacob was a pleasure to work with. He was knowledgeable. He explained everything to me. He went right to work and got my air conditioner working. I feel you're lucky to have the spine young man working for you!!
We had been contemplating putting in central A/C for a while. We got quotes from three different companies. Bill came out to our house and was very professional and likeable. His quote was relatively comparable with the other companies, and we decided to go with Bill based on his customer service and that he was a locally-owned company. He promptly responded by email and texts to all my inquires, even after hours, which seems to be a rarity these days.
They got out to our house within a few weeks and did the install on a Friday. It was a difficult install as there had not been A/C there before, so they had to do everything from scratch. At the end of the day, a few things had to be corrected, but it is VERY important to mention, the techs were the ones that caught it, were honest about it, and someone came out promptly on Monday to finish it. The A/C works flawlessly and they stayed on budget.
It was important for me to mention them coming back out to redo something, because not one of us is perfect, and it is all about accountability and customer service. For these reasons, I give Bill's Superheat 5 stars and will continue to use them for all our heating / AC needs.
Spencer was great, he spent the time to troubleshoot and correct a warranty issue with our ac unit. He spent the time to explain what could be causing the problems and each solution. Superheat has been great and we have used them for several units and will cont to use them for our heating and cooling needs.
Technician Andrew showed up for our appointment right on time. He was polite and very pleasant. He explained what he would be doing and performed a very detailed and comprehensive check of our system. As has been our experience with all of our interactions this one was very positive. We are more than happy to recommend Bill's Superheat for any HVAC needs.