Reviews
Office staff Cheryl was great to deal with and very good on communication and explanation of the special and the services. Nathan our technician did a great job of testing equipment checking things over and installing a new part in an efficient and professional manner.
Excellent professional and timely installation. Technicians were always on time, friendly, and not too busy to answer questions. Would recommend to anyone.
On a weekend day in the morning when I got off night shift. I realized my furnace was not working. I was not yet a customer. But nonetheless I received an immediate call back after I left a message asking if he could help. I had contacted other companies that were unable to assist. Bill immediately came over and got my furnace running in less than an hour. He was very professional and informative. We just purchased and moved into this house a couple of months prior. I had not even signed up with a company for maintenance yet. I feel so fortunate to have found Bill's Superheat. And plan on using them in the future. It speaks volumes, the kind of attention and service you get without even being a customer. Thank you Bill, so much again for all of your assistance. You were a lifesaver.
Prompt, friendly, professional and affordable service. Highly recommended. Nathan was awesome! Will definitely give Bill's Superheat my business in the future.
From my first encounter with the sales team, office personnel, installation team, service, I am so very happy to have found Bill's SuperHeat and have them install a heat pump which I am very very pleased with.
After years of dealing with Bill, Lisa and their service personnel, I must say every question is answered and taken care of immediately. Service is excellent, and I find everyone knowledgeable, caring, and every detail looked into to be sure it is operating at its best.
Not only am I so happy to have the heat pump, I am thrilled to know that I have the Bill's SuperHeat team behind it!
Brian was efficient in finding what was ailing my furnace. He was also courteous and personable, taking time to introduce himself to my new puppy who was displaying some appropriate "stranger danger".