Reviews
Hi! I highly recommend Bill's Superheat for the excellent service, value and attention to detail. Our fireplaces and Mitsubishi mini split installs took alot of figuring out, some modifications, and Bill's Superheat was great to work with. Impressive communication and service, especially since new construction didnt allow for us to see in person. They had great follow thru which I appreciated greatly. Many thanks Bill!
With in 20 minutes of our first call we had someone at our door. Unfortunately it was time for us to replace our furnace. Bill and his team made the whole process quick and easy. Everyone I talked talked to was friendly and knowledgeable. I would highly recomend Bill's Superheat!
When your furnace fails in northwest Montana in January it can be scary. A quick prayer and a call to a good friend to make a recommendation was my first step but I couldn't reach my friend. Then I remembered a sticker on my newspaper a few days before, found it and called. I talked to a lady that took on my problem like it was her own. You would have thought I was her own Grandma. She kept me on line and said Brian would be here as soon as he finished the call he was on. Then my friend returned my call and I filled her in. She said calling Bill was the best thing I could have done. She said she knew him. Relieved l soon got a call that they would be here in 20 minutes. They were here in 17. Brian and his trainee Emada (sorry if I misspelled) pulled on there shoe covers, got into my furnace, replaced my flux capacitor or whatever it was called, tested everything, vacuumed out my furnace and I was up and running. I had called my emergency in at 3pm and at 5 pm on the dot I was fixed. These fellows knew what they were doing, were polite and courteous and wonderfully efficient. As they drove away I thought I heard, "Hiyo Silver, Away". They were my rescuers.
The staff at Bill's were a great help through a trying time. Their prompt and kind service made our Christmas warm. Thank you so much for your time and help.
On black friday even though they were closed they called us back and came out and fixed our heater when no one else would . They have our buisness for now on .
I called late in the afternoon when I arrived home to no heat. Called Bills super heat and they were here in no time. Had my heat back on and warming in no time. The tech was awesome did a great job!
Bill's Superheat was quickly at my house after my call concerning my furnace not working. The diagnosis was believable and timely. Although a remedy could not be implemented immediately, due to a part being ordered from Spokane, Bill, himself, came over to my home with space heaters and an electric blanket to get me through the interim until the necessary furnace part arrived.I cannot imagine any other company being so thoughtful.
Furthermore, when the new part was installed, the very most courteous tech was in charge. He explained everything to me clearly and took the time to show me the problem. The company even went so far as to see if my warranty would apply, based upon the age of my furnace. Although the warranty did not apply, the owner will come to my home, without additional charge, to see that protective measures are completed in order to prevent another bird( the cause of my furnace being broken) from getting into the chimney or the furnace engine again.
I find the owners and the technicians at Bill's Superheat to be the finest, most cooperative and human in their service. This positive experience
is a rare and wonderful thing. I recommend Bills Superheat unconditionally.
Our home has been under the care of Bill's Superheat for 12yrs. Yearly they service our A/C and furnace. We feel confident knowing we won't be surprised by a Friday night emergency. Brian, our service man, is always on time, (booties in hand)..., courteous & thorough. Lisa and the office staff are organized and friendly. We would recommend Bill's Superheat for all heating and cooling needs.
Bill is such a standup guy! When we needed help he came running, no questions asked! If you need heating or cooling assistance I definitely recommend his services 100%!